Enrolling in Duo Security Multi-Factor Authentication

1. Select your country from the Country code dropdown list then type your mobile phone number. Click the "Add phone number" button.

2. Double-check that you entered your phone number correctly:

   • If the phone number is correct, click the "Yes, it's correct" button to continue.

   • If the phone number is incorrect, click the "No, change it" link to go back and re-enter your phone number.

3. If the phone number you entered already exists in Duo as the authentication device for another user you'll need to confirm ownership of the phone number. Click the "Send me a passcode" button or the "Or call my phone" link to confirm that you own the phone number entered.

4. Download and install Duo Mobile on your phone:

   • Android users: Google Play Store > Duo Mobile
   • Apple users: Apple App Store > Duo Mobile

5. Open the Duo Mobile app and scan the QR code shown on your computer screen.

6. When you receive confirmation on your computer screen that Duo Mobile was added click the "Continue" button.

Duo Mobile Enrollment Confirmation and Application Login

1. Upon successful set-up on your phone or tablet, you will receive a confirmation on your computer screen that Duo Mobile was added. Click the "Continue" button.

   

2. On the setup completed screen, click the "Log in with Duo" button to log in to Duo-protected applications with Duo Push or a Duo Mobile passcode.

3. You will receive your first Duo Push to your mobile device. Click approve on your mobile device to continue Multi-Factor Authentication.

1. If you're using Duo Mobile on a tablet (such as an iPad) with no phone service, don't enter a phone number on the Enter your phone number screen. Instead, click the "I have a tablet" link.

   

2. Download and install Duo Mobile on your tablet:

   • Android users: Google Play Store > Duo Mobile
   • Apple users: Apple App Store > Duo Mobile

3. Open the Duo Mobile app and scan the QR code shown on your computer screen.

4. When you receive confirmation on your computer screen that Duo Mobile was added click the "Continue" button.

Duo Mobile Enrollment Confirmation and Application Login

1. Upon successful set-up on your phone or tablet, you will receive a confirmation on your computer screen that Duo Mobile was added. Click the "Continue" button.

   

2. On the setup completed screen, click the "Log in with Duo" button to log in to Duo-protected applications with Duo Push or a Duo Mobile passcode.

3. You will receive your first Duo Push to your mobile device. Click approve on your mobile device to continue Multi-Factor Authentication.

1. On the Enter your phone number screen, select your country from the dropdown list then type your phone number. If you are entering a landline phone number, check the "This is a landline phone" checkbox. Click the "Add phone number" button to continue.

   

2. If you opted to add a landline:

   • If your landline has an extension: Enter the landline's extension on the Enter an extension screen then click the "Add extension" button.

   • If your landline does not have an extension: Click the "Skip this step" link.

3. Verify that the phone number shown (and landline extension, if you entered one) is accurate:

   • If your phone number (and extension) are correct click the "Yes, it's correct" button to continue.

   • If your phone number and/or extension are not correct, click the "No, change it" link to go back and enter the number again.

4. Confirm ownership: If the phone number you entered already exists in Duo as the authentication device for another user then you'll need to enter a code sent to that number by phone call or SMS text message to confirm that you own it. Choose how you want to receive the code then enter the code to complete verification and continue.

5. When you receive confirmation of adding the new mobile phone number for SMS text messages or calls, click the "Continue" button to log in to the application with a passcode received via SMS text message or a phone call from Duo.

   

6. On the Add another way to log in? screen, click the "Skip for now" link.

7. On the Setup completed screen, click the "Log in with Duo" button.

   • Logging in via a call to your landline:

     • Click the "Call Phone" button.

     • You will receive a phone call stating “Press any key to login”. Press a key on your phone's numeric keypad to confirm login.

   • Logging in via text passcode:

     • Click the "Send a text passcode" button.

     • On the Enter your passcode screen, type in the passcode from the text you receive then click the "Verify" button.